This page offers downloadable guides for using and managing Ziply Fiber's Hosted Voice service for small business.
End User Portal
This downloadable End user Portal Guide (pdf) provides instructions for using the Hosted Voice dashboard to manage calls, contacts and messages.
Desktop and mobile apps for end users
To download the Hosted Voice desktop app, use your 10-digit phone number and the password provided by Ziply Fiber to log in to your Hosted Voice End User Portal https://um.ziplyfiber.com/#login.html.
Find instructions for using your Desktop App (pdf) or Mobile App (pdf).
Administrative Portal
Log in to the Hosted Voice admin portal from anywhere in the world: https://um.ziplyfiber.com/bg/#bg/login.html
Use this downloadable Admin Portal Guide (pdf) for help managing your Hosted Voice service and features.
Yealink Phone Guides
These downloadable guides provide instructions for Hosted Voice Yealink phones: Yealink CP965, Yealink T43U, Yealink T46U, Yealink T48U, Yealink W56H
Polycom phone guides
These downloadable guides offer instructions for using Hosted Voice on Polycom phone(s):
Polycom VVX 311 or Polycom VVX 501, VVX 601.