This page offers downloadable guides for using and managing Ziply Fiber's Hosted Voice service for small business. End User Portal This downloadable End user Portal Guide (pdf) provides instructions for using the Hosted Voice dashboard to manage calls, contacts and messages. Desktop [...]
Admin Portal Communicator App Introduction The web-based Admin Portal allows businesses to manage their Hosted Voice [...]
Find Hosted Voice instructional videos here. End User Portal The End User Portal allows you to modify voice services remotely using an internet connection. Admin Portal The web-based Admin Portal allows businesses to manage their Hosted Voice service. Communicator App The [...]
With auto-attendants you can identify, segment, and route callers to the most appropriate agents on your team. These articles offer instructions for enterprise accounts with Ziply Fiber Hosted Voice. Auto-attendant overview The auto-attendant editor lays out your routes in clear columns [...]
Call Waiting lets you take another call when you're already on the phone. Call Waiting ID shows you the number and/or name of the incoming caller. Caller ID equipment—either a separate unit or built into your phone—is required for this service. Note: A distinctive beep (short, long, [...]
Learn about the User Voice Portal in Ziply Fiber Hosted Voice (Enterprise). The Voice Portal is your voice services control center where you can manage who can contact you, how they will reach you, and when they can reach you. Many calling features can be managed via star code, but some things are [...]
Learn about using the voicemail feature for Ziply Fiber Hosted Voice. A voicemail box was assigned to you with your Ziply Fiber Hosted Voice service. In the Voice Portal, you can upload your voicemail greetings and personal name recordings, view and manage saved messages, and set up [...]
Here you will learn about: Detailed Phone Quick Start Guides Calling Basics Star Codes Call Functioning [...]
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